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Itil® 4 strategist: direct, plan & improve (dpi)

Our 3-day DPI course is the universal ITIL® 4 module, that will be shared with both ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. This course provides the practical skills necessary to create a “learning and improving” IT organization, with a strong and effective strategic direction.
Type de formation
Formation collective classique
Groupe-cible
To attend this course, participants must hold the ITIL 4 Foundation certificate.
The ITIL® 4 DPI course is aimed professionals and leaders in the IT and business domains who wish to take first steps in service management.
Buts
After this course, you will be able to:
- Understand the key concepts of Direct, Plan and Improve
- Know the role and importance of governance, risk and compliance (GRC) in the service value system (SVS)
- Master the principles and procedures of continuous improvement for all types of improvement
- Understand how to use key measurement and reporting principles and methods in the context of DPI
- Know how to direct, plan and improve value flows and practices...
Niveau des participants
Intermédiaire
Langue
AN
Durée formation
3 jours
Dates de la formation
Date de début: 3/06/2024 Date de fin: 5/06/2024
Lieu de la formation
Dans la société
B2B Learning
Avenue de la Toison d'Or 79  bte boite 6
1060 Brussels
Belgique
Route
Aller aux directions
Heures d'auto-apprentissage
zelf te kiezen
Attestation/diplôme
Oui
Nombre max. de participants
12
Prix individuel
€ 1850 TVA excl.
Prix de groupe
A convenir

B2B Learning

Téléphone
+32 2 335 12 36
Localité
Avenue de la Toison d'Or 79 bte boite 6
1060 Brussels
Route
Aller aux directions

Données du cours

B2B Learning

Itil® 4 strategist: direct, plan & improve (dpi)


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K. Vandermeersch
kristoff@bedrijfsopleidingen.be
+32 486 65 51 81
I. Vanhaecke - boekhouding
isabelle@bedrijfsopleidingen.be