Masterclasses

Zes domein-autoriteiten en niet zómaar interessante sprekers. Mensen mét inhoud, achtergrond én lef. Bovendien kies je een gratis boek uit onze L&D-bibliotheek als je inschrijft voor 21/09. Een buitenkansje dus!

De masterclasses gaan net als de keynotes door in FOD Bosa te Brussel. De masterclasses gaan allen door in het Engels. Er zijn er drie in de voormiddag en drie in de namiddag.


Voormiddag 09h00-12h30: Patti Shank (USA): Designing with Memory in Mind

Working with and not against memory is truly critical, because memory has attributes and constraints that impact whether and how much we can learn. Too much content contains avoidable problems that make it more difficult to learn, remember, and apply. This is a huge problem when creating instruction, performance support, or informational content!

But here is the good news. Learning, information design, usability, and other research offers actionable tactics that help us work with memory and not against it. This workshop will help you learn, remember, and apply research-driven tactics that make it easier to work within the attributes and constraints of memory.

As a result of participating in this workshop, participants will select and implement research-driven tactics to:

  • Reduce needless mental effort
  • Make content clearer and easier to understand
  • Support remembering and use


Voormiddag 09h00-12h30: Eran Gal (ISR): Applying ID models in the real world - a Hands-On Workshop

This session is all about designing a learning solution that best fit our challenge and organization. We aim to bring together theory and best practices to apply common work models with eminent learning challenges.

We will begin by revisiting the essence of Instructional Design (ID) using the ATD Competency Model and the common ground for all instructional models. We will then take a journey through time and perception introducing 5 fundamental models presenting the wide variety of strategies and tools at hand for designing learning:

  • ADDIE
  • SAM
  • 70-20-10
  • Novice to Mastery (Rosenberg)
  • The Five Moments of Need
During this part of the session we will apply all 5 models on a single and simple instructional gap demonstrating the essence of each model. At the second part of the session we will apply models according to their added values in a given situation. We will explore 6 widely recognized instructional gaps and reach together conclusions as to the right model and approach for each. The learning gaps at this part will be::
  • On-boarding
  • IT Systems (Introduction and change)
  • Compliance needs
  • Change Management
  • Competency Management
  • New Hire Training
Final hand out created with the participants will be a matrix assigning a model/s to a need/s

By the end of this class, you will be able to:

  • Apply ID models according to situation and need
  • Apply learning tools and techniques according to their effectiveness in a given situation
  • Recognize your organization specific training / learning challenges and their possible solutions


Voormiddag 09h00-12h30: Nick Shackleton-Jones (UK): Using Design Thinking to Create Stuff that Works

Training has spent decades moaning about the lack of alignment between business objectives and training courses. Generally this happens because the training design process is ‘top-down’, with training teams acting as order-takers. We are handed procedures and documents to translate into courses. We create the courses. We subject the poor employee to them. The employee tells us that the courses are a waste of time, but our stakeholders are happy and we have ticked the box. All that remains is for us to hide the evidence of our shortcomings, which we do using scientific-sounding models such as Kirkpatrick.

The good news is that there is a simple answer, and a well-established process for fixing the problem: we involve learners in the design process, and we test our ideas as we go.

In this interactive workshop, Nick will guide us step-by-step through the process of user-centered design, enabling you to understand what design thinking is, and how to apply it in order to produce performance support resources and transformative capability-building experiences.

By the end of this class, you will:

  • Understand what design thinking is and why it matters
  • Have a simple step-by-step process that you can apply immediately
  • Having had a chance to practice the approach


Namiddag 13h30-17h00: Laura Overton (UK): The Future of L&D – getting ready to own your story

This practical masterclass will not be for the fainthearted but for those who want to play an active role in the future of learning, regardless of their current circumstances! We will be combining evidence, stories and your own experience to build:

  • Clarity on the unique contribution that you can make to the future of learning in your own organisation
  • Courage – to challenge the status quo
  • Confidence – that you can make a difference This session will be ideal for those who want not only fresh evidence-based ideas to help them make a real impact but also the space to think and get creative on how to own and apply them.
We will be using practical exercises to explore how you can work within the unique and complex context of your own organisation to harness learning innovation more effectively. By the end of the session you will have picked up practical hints and tips to help you to:
  • Use evidence in fresh ways to build your business case for change
  • Prioritise the new L&D capabilities that you need
  • Harness the existing culture of your organisation vs fight it
  • Take small steps today that will help you pave the way for tomorrow


Namiddag 13h30-17h00: Jérôme Wargnier (FR): Are you the L&D Business Partner your Boss Needs?

L&D professionals want to be recognized as contributors to the strategy of their organization. In other words, they want to be business partners. And yet, L&D is still too often considered as the team that collects and manages training needs, or as a cost center, or even as a budget adjustment variable.

How can we significantly change our practices, our relations with our colleagues and, consequently, our positioning? Combining a case and your experience, these are the questions that we will address together during this masterclass.

By the end of this class, you will be able to strengthen your game at 4 moments of truth:

  • Briefing : From TNA to problem solving
  • Design : From training provider to change enabler
  • Marketing : From Communication to Stakeholders’ Engagement
  • Evaluation : From Training Evaluation to Value Demonstration


Namiddag 13h30-17h00: Katrina Marie Baker (USA): Key Concepts of Constructivism & Blended Learning

Class Title: Key Concepts of Constructivism & Blended Learning When it comes to engaging learners, variety is key. Learning professionals are a bit like chefs, mixing approaches to give their students an effective and enjoyable educational experience.

Many learning professionals use constructivism to actively involve the student in a process of meaning and knowledge construction. Learners are exposed to an environment and framework that allows them to derive meaning as opposed to passively receiving information.

This master class will provide practical ways to deliver learner focused experiences. We will also explore research and theories behind current teaching methods. Discussion points will include:

  • How to incorporate classroom experiences with other types of course content to engage students
  • Benefits and limitations of blended learning, constructivism, and some related concepts, such as project-based, experiential, and inquiry-based learning
  • How to create an effective learning environment using technology
  • Suggested reading and additional resources